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Workflow Automation & AI Agents

n8n automation agency for workflows and AI agents

We build n8n workflows that do the copying, checking and chasing your team does by hand, and AI agents for the reading and sorting in between. Every workflow fails loudly, and every agent action that could cost you money waits for a person to approve it.

Triggern8nAI stepApprovalWrite back

Manual hand-offs grow faster than headcount

Each new tool adds a hand-off: a form submission that becomes a CRM record, a paid invoice that has to be marked in the books, a support email that someone forwards to the right person. None of these jobs is hard. Together they eat hours every day and fail whenever someone is busy.

The first fix is usually a few Zapier zaps. They work, then the task bill climbs, a zap breaks without telling anyone, and nobody remembers who built it. AI pilots follow the same pattern: impressive in a demo, untrusted in production because nobody can see what the agent did.

Signs this is costing you

  • The same data is typed into two or three tools every day.
  • A zap or scenario broke and you found out from a customer.
  • Your automation bill grows every time order volume does.
  • An AI pilot works in testing but nobody trusts it with real customers.
  • Only one person knows how the automations work.

How we approach it

  1. Step 01

    Follow the work, not the tools

    We sit with the person who does the job today and write down each step, decision and exception. Automating a process nobody has described properly just makes the mistakes faster.

  2. Step 02

    Design the failure path first

    Every workflow has an error branch: retries for temporary faults, a clear alert for anything that needs a person, and a record of what ran. You find out about a failure from an alert, not from a customer.

  3. Step 03

    Build in n8n, where you can see it

    n8n shows each workflow as a diagram your team can read and adjust, and it can run on your own server. When a step needs more than n8n handles well, we add a small piece of code rather than bending the tool.

  4. Step 04

    Put people where mistakes are expensive

    AI agents classify emails, extract fields from documents and draft replies. Steps that move money, change customer records or send messages outside the company wait in an approval queue until someone signs them off.

  5. Step 05

    Hand it over so it isn’t a black box

    Each workflow ships with a short document: what triggers it, what it changes, what to do when it alerts. Your team gets a walkthrough and the exported workflows in your own repository.

On error: retry, then alertTriggern8n workflowAI stepApprovalWrite back
AI steps draft; a person approves anything that costs money; errors alert someone with the failed record.

What you get

Production n8n workflows
Running in your n8n Cloud account or on your own server, with credentials stored in your instance.
Error workflow and alerts
Failed runs are retried where safe and reported to email or Slack with the record that failed.
AI agent steps with approval
Model prompts, confidence thresholds and an approval queue for the actions that need a person.
Exported workflows in your repository
Versioned JSON exports, so changes can be reviewed and rolled back.
Workflow documentation
Trigger, steps, systems touched and what to do when it alerts, for every workflow.

How the project runs

  1. Step 01

    Process walkthrough

    A call with the person who does the work today. Larger projects with several workflows start with paid discovery.

    You get: Written process map and a fixed price per workflow

  2. Step 02

    Build

    Workflows are built against test accounts or a copy of your data, with the error path in place from the start.

    You get: Working workflows in a test environment

  3. Step 03

    Run with real data

    The workflow runs on live data alongside the manual process, and any AI step runs in suggest-only mode first.

    You get: Side-by-side comparison you can check

  4. Step 04

    Go live and hand over

    The manual step stops. Your team gets the documentation and a walkthrough.

    You get: Live workflows and documentation

Platforms and tools

Automation
  • n8n (Cloud and self-hosted)
  • Webhooks
  • Scheduled jobs
Systems we connect
  • HubSpot
  • Shopify
  • Stripe
  • QuickBooks
  • NetSuite
  • Google Workspace
  • Slack
AI models
  • OpenAI API
  • Anthropic Claude API
  • Google Gemini API
Code and data
  • JavaScript and Python in n8n
  • PostgreSQL
  • Docker
  • QuickBooks
  • Shopify
  • Stripe
  • HubSpot
  • n8n

Product names and logos belong to their owners. Listing them doesn’t imply a partnership.

How you can work with us

Each workflow is priced on its own. Teams that keep adding automations usually move to a monthly retainer. Agencies can use the same models under their own brand.

  • Usual fit for this service

    Fixed price

    A defined integration, workflow or first release of an app.

    Discovery produces a written plan with scope, deliverables and a fixed price. Changes to scope are quoted before they're built.

  • Hourly

    Small changes, fixes, or work that's hard to scope until someone looks at it.

    Time is logged against each task, so you can see where every hour went.

  • Monthly retainer

    Integrations and automations that are live and need someone responsible for them.

    Monitoring, fixes and small changes during business hours, Monday to Friday (PKT), with a monthly summary.

  • Dedicated developer

    Ongoing product work where you want the same engineer every day.

    One engineer works in your tools and stand-ups full time. You set the priorities.

Common questions

Something else? Ask an engineer.

How much does n8n automation cost?

Each production workflow includes error handling, alerts and documentation. The price depends on the systems, the rules and any AI steps, and you’ll get a fixed price before we start.

How long does it take to build a workflow?

. The process walkthrough ends with a date.

Should we use n8n or Zapier?

Zapier is quicker to start and has more ready-made connectors. n8n costs less as volume grows, can run on your own server, and handles complex logic more cleanly. If your Zapier setup is small and working, keep it. Our n8n vs Zapier guide walks through the trade-offs.

Do we need a technical team to maintain it?

No. Someone comfortable with spreadsheets can read an n8n workflow and make small changes after the handover walkthrough. For anything bigger, or if you’d rather not own it, a support retainer covers fixes and changes.

What happens when a workflow fails?

Temporary errors are retried automatically. Anything that still fails triggers an alert with the record and the error, and the failed run can be re-run once the cause is fixed. Nothing fails silently.

How are our credentials and data protected?

Credentials are stored encrypted in your own n8n instance, not ours, and each one is scoped to the minimum access the workflow needs. On self-hosted n8n you also decide where the data lives.

Can AI agents act without someone checking?

For low-risk steps such as sorting emails or tagging records, yes. Anything that moves money, edits customer records or contacts people outside your company waits for approval. Our post on human-in-the-loop agents explains how we decide.

Do you work white-label for agencies?

Yes. We build and document workflows under your agency’s name, and you stay the client’s point of contact.

Show us the job your team does by hand.

Describe the manual steps and the tools involved. An engineer replies within one business day with questions or a fixed price for the first workflow.

We reply within one business day (PKT, Monday to Friday).